Coach Authentication Service

2023 UPDATE

Due to a high amount of authentication requests, we are not able to process them all. Therefore, if you do not get a response within 7 days, we unfortunately cannot process your request. 

AUTHENTICATION FEE

• £15 GBP

WHAT YOU GET

• Response via email stating whether your item is genuine or not and a short explanation if your item is deemed fake. 

HOW IT WORKS

Step 1: 

• Send an email to info@essexfashionhouse.com with the subject “Authentication Service” including pictures of your item and all the information you have about the bag. Please try to include pictures of the following:
  • All sides of the bag
  • The inside of the bag
  • Close ups of all logos, hardware, tags, stitching and any other small details.
  • Any tags, dustbags or accessories that come with the bag.
• If the item you wish to have authenticated is an item that you have not yet bought, you can send the link to the listing of the bag.
• You must also provide your first and last name and billing address for your invoice.

Step 2:

• If an authentication process is possible from the pictures and information you have sent, you will receive an email with an invoice for the authentication fee. Once the fee is paid, you will receive the result of the authentication process by email within 3 days.
• Please note that if you do not provide enough pictures, or the pictures aren’t clear enough and we are not able to confidently do an authentication based on what you provided, you will receive an email stating the problem and urging you to send more or different pictures.
• Should we be unable to authenticate a bag from your pictures or information provided, you will be informed of this and will not receive an invoice – no payment will be required.

PLEASE NOTE:

The results of requested authentications are the professional opinions of the authentication team at Essex Fashion House.